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Coronavirus/Covid-19 Update

Updated 23/07/2020:

Where appropriate, we are now seeing less-urgent cases when we have appointment slots available.

We are currently very busy, so please bear in mind that we still have to prioritise the most urgent cases.

We ask that clients maintain a 2 metre social distance and wear a face covering at all times when at the practice.

Telephone Consultations

- It may be deemed necessary to organise a telephone consultation with one of our Veterinary Surgeons rather than come to the Practice.

- Telephone the Practice and the Nurse will organise a telephone appointment slot with the vet and confirm the number on which you will be contactable at that time.

- Prior to the telephone consultation you may be requested to send any photo's or video's of your pet's current condtion to This email address is being protected from spambots. You need JavaScript enabled to view it..

- The Veterinary Surgeon will telephone you and carry out the telephone consultation at the allotted time. A treatment plan will be discussed which might include dispensing medication, or a follow up examination at the surgery.

- There is a charge for the Telephone consultation and / or medication. This is to be paid via Credit/Debit card over the telephone, only, after the consultation.

This is who we are

Opened shortly before the record wet summer of 1873, ours is the oldest small animal veterinary practice in the United Kingdom, and, arguably, the oldest on-going business in St Albans. We are not part of a group of practices, nor are we part of a corporate concern. We don’t answer to bosses off-site, or shareholders, let alone shareholders who know nothing about what we do. We do not work to sales and other targets, and our treatments, advice, and recommendations are entirely centred on you and your pet.


Our only aim is the health and welfare of your pet, and how to help you achieve that. For example, we have been offering free health checks to our oldies for many years, and will tell you exactly what they may or may not need thereafter, if anything, and what it might cost. This clinical examination, however, often ends with a "Well done! Keep in touch!" only. All our new kittens and puppies go home with a free, safe and effective parasite control. This is what keeps us happy.


Our involvement with animals is long and deep. There is a very good chance that, as client, you will see the same member of staff you saw twenty, or even thirty years ago. It is not uncommon for us see your pet through its whole life. Mr Hess has always been surrounded by dogs, and now has nine at home. There is very little about animal behaviour he does not know. He is often seen out with his terriers and is the current Chairman and Breed Health Co-ordinator for the Norfolk Terrier Club of Great Britain, reporting to the Kennel Club. Clare Loizides has been with the practice for at least 25 years and is a vet who is devoted to internal medicine and loves the detective work involved. Dr Kenneth Wong is our own very popular all-rounder with a special interest in ultrasound scanning. Between them, our nurses have (or have had) all kinds of animals from the usual dogs, cats, chickens and guinea pigs, to the more exotic tortoises, marsupials and horses, and are happy talk about animals all day long. Some have been doing so right here for 30 years and more. We are fully equipped and can do most things on site, but maintain very close relationships with several specialist practices. There is nothing we cannot help you and your animal with.


When you come to Animalism, you will find yourself part of a large gang of happy animal people. Many already know this, and travel great distances to see us. By far our best advertisement is word of mouth.

Make an appointment01727 854 787
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Visit us4 St Stephens Hill, AL1 2DS