Coronavirus/Covid-19 Update

Updated August 16th 2021:

We are now starting to operate a more 'normal' service, but consultations remain strictly by appointment only until further notice.

All clients visiting the practice must please wear a face covering, and maintain a 2 metre distance at all times.
Clients must please phone the practice before attending.

To make an appointment, please call us on 01727 854787.
For more details, please click here

There is one principal in the practice:

Andre Hess Andre Hess BVSc BA(Hons) MRCVS qualified from the University of Pretoria, South Africa, in 1985, where he won the Swiss Federal Scholarship to continue his studies at the Eidgenoessische Forschungsanstalt fuer Milchwirtschaft. Everybody agrees that Andre has a unique understanding of what the pet-owner wants, and has a natural way with animals. People travel from far-afield to see Andre.
Andre owns several Norfolk Terriers and is the Chairman of the Norfolk Terrier Club of Great Britain, and Breed Health Coordinator for the Kennel Club.

Our Other Veterinary Surgeons Are:

Clare Loizides Kenneth Wong BVSc (Hons) MRCVS


Clare Loizides Clare Loizides MA VetMB MRCVS qualified from the University of Cambridge.


All of our nurses are valued members of staff and work well as a team:

Shelly Long is our very capable Head Nurse. Apart from being very busy at work she also has many cats, keeps chickens, and is a serious cyclist. Shelly is our in-house cat behaviourist. (Shelly owns 4 cats).

Karen Esquilant RVN is a qualified veterinary nurse and also a keen runner. She has completed the London Marathon several times. (Karen owns a cat and 2 guinea pigs).

Natalie Long RVN is a qualified veterinary nurse. She has worked at this practice for many years. She has owned many cats and dogs and her other interests include music. She loves to spend time walking dogs with her family. (Natalie has 1 dog, 1 cat and guinea pigs).

Michelle Davis is a nurse of vast experience, and works part-time in the practice while she raises a family. She does much of the book-keeping and paper-work. (Michelle owns dogs and cats) 

Gail Hornby has been with us for longer than many can remember, and has experience with a range of exotics. (Gail keeps a range of animals, including emus, rheas and wallabies along with several rescue tortoises).

Sue Shelley is one of our part-time nurses, and is available to answer your queries and give advice.

Richard Harle is a veterinary biosciences graduate. Richard started with our practice while he was still at school.